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Workshop 2 of 4

Map Your Business Model & Customer Journey

Build the two artifacts that tell your AI co-founder what your business is and how it actually works.

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What You Learned

  1. 1How to fill out a Lean Business Model Canvas: the core of what your business is, who it serves, and how it makes money
  2. 2How to create a Customer Journey Map: the steps your customers take from first contact to working with you
  3. 3How to structure your brain folders so your AI can find what you need

Facilitated by Karlen Chang. 20+ years in digital product across North America, Europe, and Asia.

This is Workshop 2 in a four-part series. Each session builds on the last — the compounding only works if you do.